At the Good Housekeeping Institute, our Textiles Lab is constantly testing both tried-and-true products and new innovations to find the best of the best. Each year, we work with hundreds of at-home consumer testers to try out select mattresses for initial and long-term feedback while leveraging recent survey data from our tester panel plus our categorical expertise and scientific backgrounds.
Our analysts review everything from the materials and construction to noteworthy features and other relevant specifications. They also research the brands, mattress certifications and whether there are consumer complaints that could affect the user experience.
From there, we match consumer testers to mattresses based on their sleep styles and collect feedback as needed. In the past year alone, we’ve tested over 150 mattresses.
We also routinely survey our panel of Good Housekeeping readers to get additional in-depth feedback on the mattresses they already own. More than 10,000 mattress owners have responded to our recent surveys with a wealth of information.
a compressed, rolled up mattress wrapped in plastic on a bed base
Jill Sollazzo
Here are some of the criteria we consider from tester and panelist feedback surveys:
✔️ Ordering and delivery: Users provide ratings and comments about the ease of ordering, how quickly the mattress arrived and whether there were any issues throughout these steps.
✔️ Setup: Whether it’s DIY or white-glove delivery, we explore how easy the process was and whether the mattress took shape quickly.
